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Overdue Emails

Do you loan your equipment through QReserve? Have renters kept equipment past the due date? Choose when you tell them that they're late!

When equipment is marked as 'Loanable,' users will receive overdue emails if they don't return equipment on time.

The default delay is 60 minutes. The first overdue email will be sent 60 minutes after an item is due back if not returned. Follow up emails will be sent every 24 hours after the due date.

Premium users can change the time delay of the initial email. Choose from immediate to 24 hours, or never, as per your needs. Since time delays are tied to resources, you can set different delays for different resources. You have full control.