Overview

As a QReserve administrator, you have various tools to manage users within the sites you oversee. However, your ability to modify certain core user details, like their Display Name and Email Address, depends on the scope of your administrative access relative to that user's membership across all QReserve sites. This page clarifies these permissions.

Modifying User Display Name and Email Address

A user's Display Name and Email Address are considered core account details. Your ability to modify these depends on the following condition:

1. Full Administrative Control: You can directly edit a user's Display Name and Email Address only if you are an administrator in every single site that the user is currently a member of. If your administrative responsibilities cover all sites the user interacts with in QReserve, you retain full control over these core details.
2. Limited Administrative Control: If a user is a member of at least one site that you do not administer, you cannot change their global Display Name or Email Address.
3. • Reasoning: This restriction prevents an administrator from one site (or set of sites) from making changes to a user's fundamental identification details that could impact their identity or login credentials across other, unrelated sites managed by different administrators.
   • Who Can Make Changes? In this scenario, only the user themselves can modify their own Display Name and Email Address through their personal profile settings. Read about how a user can update their email address.

Modifying Site-Specific User Information

While editing core account details might be restricted, you always maintain control over information specific to a user within the context of the sites you administer.

This includes:

• User Roles and Permissions: Assigning or changing roles and group permissions within your site(s).
• Resource Access: Granting or revoking access to specific resources or resource groups you manage.
• Custom User Properties: Modifying the values of any custom user fields that you have defined for your site(s). For example, if you have created custom properties like "Department," "Student ID," or "Training Level" for users within your site, you can always manage this data for users in your site.

This control over site-specific data remains consistent, regardless of whether the user is a member of other QReserve sites outside your administrative scope.

Summary / Key Takeaways

• To Edit Display Name/Email: You must be an admin in ALL sites the user belongs to.
• If User is in Other Sites: Only the user can change their Display Name/Email.
• Site-Specific Data (Custom Properties, Roles, Permissions): You always have control over this data for users within the sites you manage.